[PLACEHOLDER] trader details must be completed (set TRADER_NAME, TRADER_COMPANY_NO, TRADER_ADDRESS and PRIVACY_EMAIL) before taking real orders.Model Cancellation Form
To cancel your order you can contact us in any clear statement — an email is fine. You may use this model form, but you don't have to. Copy it into an email, fill it in, and send it to us.
To: [TRADING NAME] LTD, [REGISTERED ADDRESS]
Email: [SUPPORT EMAIL]
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*] / for the supply of the following service [*]:
_______________________________________________
Ordered on [*] / received on [*]: ____________________
Order reference (from your confirmation email or account): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is notified on paper): ____________________
Date: ____________________
[*] Delete as appropriate.
This is the model form set out in Schedule 3 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. See our Returns & Refunds policy for how the 14-day right works and what happens next.
See also: Terms · Privacy · Returns & Refunds · Cancellation form · Contact